These Terms of Service govern your use of the Rimo Tours website and your booking of Egypt entry support services. By using the site or placing a booking, you agree to these terms.
These Terms of Service apply to all visitors, users, and customers who access the Rimo Tours website or book Egypt entry support services. They describe the basis on which services are provided, the responsibilities of both parties, and the conditions that apply to bookings.
Please read these terms carefully before submitting a booking or inquiry. If you do not agree with any part of these terms, you should not use the site or submit a booking request.
Rimo Tours is a licensed Egyptian tourism company providing Egypt entry support services for Indian travelers. Our services are designed to assist travelers in navigating the entry requirements, documentation, and airport process involved in traveling to Egypt.
We operate as part of the Rimo Group and hold an authorization as an Authorized Tourist Agent recognized by the Egyptian tourism authority for the purposes of issuing the Letter of Guarantee and coordinating airport Meet & Assist services.
Rimo Tours offers Egypt entry support services that may include, depending on the package selected:
The exact services included depend on the package you book. Please review the Packages page for a full description of what each package includes.
Availability of services depends on your nationality, passport type, travel details, arrival airport, visa route, and selected package. Rimo Tours reserves the right to review each case individually before confirming service.
As a traveler using our services, you are responsible for:
Rimo Tours cannot be held responsible for issues arising from incorrect, incomplete, or delayed information provided by the traveler.
Our Letter of Guarantee and airport coordination services are designed to assist your entry process and meet the requirements of the Egypt eVisa portal. However, the final decision on boarding and entry rests with the relevant airline and Egyptian immigration authority at the time of your travel.
We strongly encourage all travelers to contact us before making any booking so we can confirm which entry route and package applies to your specific travel situation.
The Letter of Guarantee is a formal document issued by Rimo Tours as an Authorized Tourist Agent. It is typically required as part of the Egypt eVisa application process for Indian passport holders. The letter alone does not guarantee entry — it is one component of a broader entry support arrangement.
A booking is considered confirmed only when all of the following conditions are met:
Submission of payment alone does not guarantee service. Rimo Tours reserves the right to review each case before accepting it. If a case cannot be serviced after payment, we will advise you accordingly and discuss the appropriate resolution.
For full details on when refunds may or may not be available, please review our Refund Policy.
All content on the Rimo Tours website — including text, branding, graphics, design, layout, and materials — is the property of Rimo Tours unless otherwise stated. You may not reproduce, distribute, or use any part of the site content without our prior written permission.
Rimo Tours’ liability in connection with any booking or service is limited to the service fee paid for that booking. To the fullest extent permitted, we are not liable for:
Rimo Tours reserves the right to refuse, suspend, or cancel a booking or case in any of the following circumstances:
Rimo Tours may update these Terms of Service from time to time. The updated version becomes effective from the date it is published on this page. We encourage you to review these terms periodically. Continued use of the site or services after any update constitutes acceptance of the revised terms.
