This Privacy Policy describes how Rimo Tours handles personal information submitted through this website, WhatsApp, email, and booking and contact forms.
Passport details, contact info, travel dates, and booking-related information
To review eligibility, coordinate services, and support your Egypt travel case
WhatsApp or email for any privacy-related questions or correction requests
Rimo Tours takes the handling of personal information seriously. This Privacy Policy explains what information we may collect, how we use it, who we may share it with, and how it is protected when you interact with us through the website, WhatsApp, email, or booking and contact forms.
By submitting information to Rimo Tours — whether through a booking inquiry, a WhatsApp message, or a contact form — you acknowledge that your information will be handled in accordance with this policy.
Rimo Tours is a licensed Egyptian tourism company providing Egypt entry support services for Indian travelers. We assist travelers with the Letter of Guarantee, airport Meet & Assist coordination, pre-arrival documentation support, and visa-path guidance depending on the package selected.
We use the information we collect to:
We use your information as necessary to respond to your inquiry, assess your case, coordinate the services you have requested, fulfill confirmed bookings, maintain accurate operational records, and protect against fraud or misuse of our services.
We do not use your personal information for purposes unrelated to delivering the Egypt entry support services you have requested or inquired about.
We do not sell your personal data to advertisers or third parties for marketing purposes. Your information may be shared only where necessary for the delivery of your requested services:
Rimo Tours does not sell, rent, or trade your personal information to advertisers, data brokers, or any unrelated third parties.
We retain your information for as long as reasonably necessary for the purposes for which it was collected. This may include:
Where information is no longer needed for any of the above purposes, we take reasonable steps to ensure it is securely disposed of or anonymized.
Rimo Tours takes reasonable operational and technical steps to protect the personal information submitted to us. However, no transmission of information over the internet or electronic storage system can be guaranteed to be completely secure.
We encourage you to contact us through verified channels — our official WhatsApp number and email address — and to avoid sharing sensitive documents through unverified third parties.
Because travelers contact us from outside Egypt and our services involve international travel coordination, your information may be accessed and processed by relevant operational teams in different locations as necessary to deliver the support you have requested.
We take reasonable steps to ensure that any such access is limited to what is needed to deliver your service, and that information is handled with appropriate care.
To submit any request, please contact us through the channels listed in Section 14.
The Rimo Tours website may use basic technical cookies or analytics to support site functionality and monitor general usage patterns — for example, understanding which pages are visited and how the site is used. We do not use advertising-tracking frameworks or behavioral profiling tools.
If the site’s technical setup is updated to include additional analytics or tracking, this policy will be updated accordingly.
The Rimo Tours website is not designed as a direct service platform for independent use by children. We do not knowingly collect personal information from children acting independently.
Where a travel case includes minors — for example, a family booking — their travel information (such as passport details or travel dates) may be submitted by a parent or authorized guardian as part of the group booking. In such cases, the adult submitting the information is responsible for ensuring it is accurate and complete.
We may update this Privacy Policy from time to time to reflect changes in how we operate or handle information. The updated version becomes effective from the date it is published on this page. We encourage you to check back periodically.
